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I'm Drew Breunig and I obsess about technology, media, language, and culture. I live in New York, studied anthropology, and work in advertising technology.

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Facebook's Ceiling: It's Easy to Scale Sharing but Hard to Scale Giving a Damn 

The ever excellent Paul Boutin nails it:

It’s not hard to explain why we seem eager to do our bit to maintain the march of Zuckerberg’s Law. Social sites are like Skinner boxes: we press the Like button and are rewarded with attention and interaction from our friends. It doesn’t take long to get conditioned to that reward. Frictionless sharing can now push the lever for us day and night, in hopes of drawing even more attention from others. Unfortunately for Zuckerberg and his law, not every part of that feedback loop can be so easily boosted. Frictionless sharing helps, but getting others to care is the bigger challenge.

… Facebook’s impending problem is that even if the company enables future pacemakers to share our every heartbeat, the company cannot automate caring—the most important part of the feedback loop that has driven the social Web’s ascent. Nothing can support exponential growth for long. No matter how cleverly our friends’ social output is summarized and highlighted for us, there are only so many hours in the day for us to express that we care.

So astute. Read the whole piece. (Via Technology Review)

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  1. dbreunig posted this